9kboss takes the privacy of your personal information very seriously. This document transparently explains what data we collect, how we store it, and who we share it with.
9kboss is an international-standard online gaming platform serving users in Bangladesh and beyond. This Privacy Policy sets out how 9kboss collects, uses, stores, and protects your personal information.
By using the 9kboss website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.
This policy applies solely to the 9kboss platform itself. We are not responsible for the privacy practices of any third-party websites or services.
9kboss collects two types of information from you — details you provide directly and data gathered automatically while you use the platform.
9kboss collects information through several methods. Protecting your privacy in each of these is our top priority.
When creating an account, you directly provide your name, mobile number, and date of birth. This information is used to manage your account.
For withdrawals, your national ID and a selfie photo are collected as part of the KYC process. This information is used solely for identity verification and is processed through a licensed KYC service provider.
Certain information is collected automatically while you use the platform through cookies, log files, and web beacons. This data is primarily used to enhance platform security and performance.
9kboss uses the information it collects for the purposes listed below. No data is used for unrelated purposes.
9kboss does not sell or rent your personal information to any third party. However, limited data may be shared with specific partners where necessary to operate our services.
Even in the above cases, only the minimum necessary information is shared. All partners operate under strict confidentiality agreements.
9kboss uses cookies on the platform. Cookies are small text files stored in your browser that help improve platform functionality.
You can turn off non-essential cookies through your browser settings, though some platform features may become limited as a result.
9kboss uses industry-leading technology to protect your information. Our security measures are regularly audited against international standards.
Under the 9kboss Privacy Policy, you have a number of rights regarding your own data. We respect these rights and are ready to assist with any request.
| Rights | Description | Processing Time |
|---|---|---|
| Right to Access Your Data | You can find out exactly what information we hold about you. | 7 Business Days |
| Right to Correct Your Data | You can request corrections to any inaccurate or outdated information. | 3 Business Days |
| Right to Delete Your Data | After your account is closed, you may request the deletion of certain data. | 14 Business Days |
| Data Portability | You can export your data in a machine-readable format. | 10 Business Days |
| Right to Object to Processing | You can opt out of marketing communications or analytics participation at any time. | 2 Business Days |
To exercise any of the above rights, please contact our customer support. Your request will be processed after your identity has been verified.
9kboss retains your information only for as long as necessary. All data is kept while your account remains active. Once your account is closed:
9kboss reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via SMS to your registered mobile number or through a notification on the platform. The "Last Updated" date at the top of this page will always reflect the latest revision.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated Privacy Policy. For more details, please visit our Terms and Conditions page as well.
We back up our commitment to data security not just with words, but with action.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.
9kboss never sells your data to third parties. Your information is used exclusively to improve your experience on the platform.
Photos and ID documents submitted for identity verification are securely stored with a licensed provider and permanently deleted after the required retention period.
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
A dedicated third-party cybersecurity team regularly audits our systems to identify and address any vulnerabilities.
You can opt out of promotional messages at any time. We respect your choice.